{"id":55266,"date":"2022-09-01T09:48:54","date_gmt":"2022-09-01T07:48:54","guid":{"rendered":"https:\/\/2022.q-lite.com\/contact\/support\/"},"modified":"2023-03-28T15:24:28","modified_gmt":"2023-03-28T15:24:28","slug":"support","status":"publish","type":"page","link":"https:\/\/www.q-lite.com\/fr\/contact\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"55266\" class=\"elementor elementor-55266 elementor-44079\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e51bf8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e51bf8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-581e684\" data-id=\"581e684\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f0a927 elementor-widget elementor-widget-heading\" data-id=\"2f0a927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90ea7cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90ea7cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-2facbed\" data-id=\"2facbed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff8a97b elementor-widget elementor-widget-text-editor\" data-id=\"ff8a97b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHeb je een vraag over <strong>service<\/strong> of het <strong>technisch onderhoud<\/strong> van je toestel? Maak melding via het <a href=\"https:\/\/service.q-lite.com\/nl\/new-ticket\" target=\"_blank\" rel=\"noopener\">formulier<\/a>. E\u00e9n van onze medewerkers antwoord je zo spoedig mogelijk via mail.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329e5ac elementor-widget elementor-widget-html\" data-id=\"329e5ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--DESKPRO_EMBED_LOADER::BEGIN-->\n<div id=\"deskpro_embed_form_container\"><\/div>\n<script type=\"text\/javascript\">\nwindow.DESKPRO_EMBED_OPTIONS = {\n    \"helpdeskUrl\": \"https:\\\/\\\/service.q-lite.com\",\n    \"containerId\": \"deskpro_embed_form_container\",\n    \"type\": \"form\",\n    \"language\": \"nl\",\n    \"department\": 1,\n    \"hide_department\": 1,\n    \"width\": \"700\"\n};\n<\/script>\n<script type=\"text\/javascript\" src=\"https:\/\/service.q-lite.com\/dyn-assets\/pub\/build\/embed_loader.js\"><\/script>\n<!--DESKPRO_EMBED_LOADER::END-->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9146df elementor-widget elementor-widget-image\" data-id=\"b9146df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-1024x683.jpg\" class=\"attachment-large size-large wp-image-52140\" alt=\"\" srcset=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-1024x683.jpg 1024w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-300x200.jpg 300w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-768x512.jpg 768w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-1536x1024.jpg 1536w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-2048x1366.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8e97b62\" data-id=\"8e97b62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-22c5e54 block-primary dark elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22c5e54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-924b2db\" data-id=\"924b2db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01d9670 elementor-widget elementor-widget-heading\" data-id=\"01d9670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23ea286 elementor-widget elementor-widget-text-editor\" data-id=\"23ea286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOnze support-afdeling is op werkdagen telefonisch bereikbaar van 07:00 tot 17:00 op <a href=\"tel:+31883221030\">+31 88 322 10 30<\/a> of <a href=\"tel:+3214696962\">+32 14 69 69 62<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-308eeb0 elementor-widget elementor-widget-spacer\" data-id=\"308eeb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3440af elementor-widget elementor-widget-heading\" data-id=\"d3440af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hulp op afstand<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a31f0bf elementor-widget elementor-widget-image\" data-id=\"a31f0bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/front-office-helpdesk-1024x683.jpg\" class=\"attachment-large size-large wp-image-52142\" alt=\"\" srcset=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/front-office-helpdesk-1024x683.jpg 1024w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/front-office-helpdesk-300x200.jpg 300w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/front-office-helpdesk-768x512.jpg 768w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/front-office-helpdesk-1536x1024.jpg 1536w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/front-office-helpdesk.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c48e519 elementor-widget elementor-widget-text-editor\" data-id=\"c48e519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ons supportteam is er ook om je van op afstand te helpen. Download <strong>Q-lite Assistance<\/strong> via onderstaande knop. Afhankelijk van de webbrowser krijg je de vraag om het gedownloade bestand op te slaan op een locatie naar keuze of om het meteen uit te voeren.<\/p><p><em>Let op: dit werkt enkel in Windows.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7985617 elementor-widget elementor-widget-button\" data-id=\"7985617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/qlite\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Q-lite Assistance<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edfb766 elementor-widget elementor-widget-text-editor\" data-id=\"edfb766\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voer het bestand uit en geef de servicemedewerker het<strong> ID-nummer<\/strong> dat je in het venster van Q-lite Assistance leest. Onze servicemedewerker kan nu een verbinding maken met je computer en de controle hiervan overnemen. De oplossing is nabij!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8979999 elementor-widget elementor-widget-image\" data-id=\"8979999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"272\" height=\"453\" src=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2019\/01\/qs.png\" class=\"attachment-large size-large wp-image-49748\" alt=\"Q-lite assistance inlogscherm\" srcset=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2019\/01\/qs.png 272w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2019\/01\/qs-180x300.png 180w\" sizes=\"(max-width: 272px) 100vw, 272px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Neem contact op met onze support-afdeling.<\/p>\n","protected":false},"author":1,"featured_media":49702,"parent":52391,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"markt":[],"class_list":["post-55266","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Nood aan service of technisch onderhoud? | Q-lite<\/title>\n<meta name=\"description\" content=\"Maak melding via het ticketformulier. 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