{"id":56414,"date":"2022-08-28T14:00:09","date_gmt":"2022-08-28T12:00:09","guid":{"rendered":"https:\/\/www.q-lite.com\/services\/service-et-entretien\/"},"modified":"2024-06-28T12:05:57","modified_gmt":"2024-06-28T10:05:57","slug":"service-et-entretien","status":"publish","type":"page","link":"https:\/\/www.q-lite.com\/fr\/services\/service-et-entretien\/","title":{"rendered":"Service et maintenance"},"content":{"rendered":"\t\t
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All Eyes
\non Service<\/strong><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Service et maintenance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Q-lite Support est le service d’installation et de maintenance de Q-lite. Depuis plus de 30 ans, l’\u00e9quipe de support est impliqu\u00e9e dans l’installation, la gestion et la maintenance des syst\u00e8mes d’affichage.<\/p>\n

Le service est notre priorit\u00e9 absolue. Notre personnel sp\u00e9cialis\u00e9 traitera votre demande et pourra consulter le syst\u00e8me avec vous \u00e0 distance. S’il y a un probl\u00e8me que nous ne pouvons pas r\u00e9soudre \u00e0 distance, une visite de service sera programm\u00e9e.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Notre service support est joignable en semaine de 7h00 \u00e0 17h00 par t\u00e9l\u00e9phone au +31 88 322 10 30<\/a> ou au +32 14 69 69 62<\/a>. Bien entendu, vous pouvez \u00e9galement nous joindre via le formulaire de contact<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Entretien<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Apr\u00e8s la livraison et l’installation, vous souhaitez \u00e9videmment que votre syst\u00e8me continue \u00e0 fonctionner de mani\u00e8re optimale. Un entretien appropri\u00e9 prolonge la dur\u00e9e de vie et pr\u00e9serve la qualit\u00e9. Parce que nous d\u00e9veloppons, produisons et g\u00e9rons nos propres syst\u00e8mes, nous savons mieux que quiconque ce qu’il faut faire pour que les syst\u00e8mes fonctionnent de mani\u00e8re fiable. Notre organisation d’assistance exp\u00e9riment\u00e9e assure une maintenance corrective et pr\u00e9ventive appropri\u00e9e, garantissant une performance maximale de votre syst\u00e8me. Voici nos activit\u00e9s :<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Les contrats de maintenance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Il est possible de souscrire un contrat de maintenance, ce qui signifie que vous, le propri\u00e9taire, n’avez pas \u00e0 vous soucier du fonctionnement et de la disponibilit\u00e9 de vos syst\u00e8mes d’affichage.<\/p>\n

Nous enregistrons tous les accords de maintenance dans un accord de niveau de service. Cet accord de niveau de service comprend donc tous les accords sur les pourcentages de disponibilit\u00e9, les inspections pr\u00e9ventives, les v\u00e9rifications p\u00e9riodiques, la maintenance de 1\u00e8re et 2\u00e8me ligne, les temps de r\u00e9ponse et les co\u00fbts inclus. Vous \u00eates donc toujours assur\u00e9 d’un bon service \u00e0 un prix fixe. Le service d’assistance de Q-lite a pour mission de vous soulager de tous vos soucis.<\/p>\n

Gr\u00e2ce aux rapports, nous rendons compte en d\u00e9tail de la disponibilit\u00e9 et de la qualit\u00e9 de vos syst\u00e8mes. Pour tous les syst\u00e8mes et leurs composants sous-jacents, nous d\u00e9terminons comment ils se sont comport\u00e9s au cours de la p\u00e9riode \u00e9coul\u00e9e, quelles ont \u00e9t\u00e9 les d\u00e9faillances et comment elles ont \u00e9t\u00e9 r\u00e9solues. Le contenu et la forme du rapport seront convenus avec vous au pr\u00e9alable.<\/p>\n

Vous voulez en savoir plus sur les contrats d’entretien ?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tObtenir un avis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\tUne maintenance appropri\u00e9e de vos syst\u00e8mes d'affichage garantit une plus grande disponibilit\u00e9 et une plus longue dur\u00e9e de vie.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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RAAAK - Surveillance 24\/7 de vos syst\u00e8mes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Notre service d’assistance a une visibilit\u00e9 24\/7 sur les performances et la disponibilit\u00e9 de vos syst\u00e8mes via la plateforme RAAAK. Cela nous permet d’effectuer une maintenance appropri\u00e9e et ad\u00e9quate. Nos syst\u00e8mes d’affichage sont tr\u00e8s sophistiqu\u00e9s et peuvent accueillir un ensemble complet de modules et de capteurs.<\/p>\n

Les informations compl\u00e8tes qu’il fournit sont essentielles pour notre service d’assistance. Gr\u00e2ce \u00e0 ces informations, ils sont en mesure d’identifier rapidement tout probl\u00e8me, de le r\u00e9soudre \u00e0 distance et de garantir la disponibilit\u00e9 du syst\u00e8me.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEn savoir plus sur RAAAK<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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La s\u00e9curit\u00e9 avant tout<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Q-lite s’engage \u00e0 assurer la s\u00e9curit\u00e9 au plus haut niveau. Nous travaillons selon les normes et exigences les plus \u00e9lev\u00e9es et sommes certifi\u00e9s VCA**.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sites<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avec nos sites aux Pays-Bas, en Belgique et en France, nous sommes toujours proches de vous.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Installer, g\u00e9rer et entretenir les syst\u00e8mes d’affichage.<\/p>\n","protected":false},"author":1,"featured_media":49670,"parent":52493,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"markt":[],"class_list":["post-56414","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nService et maintenance pour les \u00e9crans LED | Q-lite<\/title>\n<meta name=\"description\" content=\"Q-lite Support | Installation, gestion et maintenance de syst\u00e8mes d'affichage | Monteurs experts | Contrats de maintenance\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.q-lite.com\/fr\/services\/service-et-entretien\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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