{"id":44079,"date":"2022-09-01T09:48:54","date_gmt":"2022-09-01T09:48:54","guid":{"rendered":"https:\/\/2022.q-lite.com\/?page_id=44079"},"modified":"2025-07-09T10:11:09","modified_gmt":"2025-07-09T08:11:09","slug":"support","status":"publish","type":"page","link":"https:\/\/www.q-lite.com\/nl\/contact\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44079\" class=\"elementor elementor-44079\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e51bf8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e51bf8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-581e684\" data-id=\"581e684\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f0a927 elementor-widget elementor-widget-heading\" data-id=\"2f0a927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90ea7cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90ea7cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-2facbed\" data-id=\"2facbed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff8a97b elementor-widget elementor-widget-text-editor\" data-id=\"ff8a97b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Heb je een vraag over <strong>service<\/strong> of het <strong>technisch onderhoud<\/strong> van je toestel? Maak melding via het formulier. E\u00e9n van onze medewerkers antwoord je zo spoedig mogelijk via mail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac958f8 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"ac958f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Volgende&quot;,&quot;step_previous_label&quot;:&quot;Vorige&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact\" aria-label=\"Contact\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"44079\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ac958f8\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support | Nood aan service of technisch onderhoud? | Q-lite\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"44079\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUw vraag\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-subject elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-subject\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOnderwerp\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[subject]\" id=\"form-field-subject\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNaam\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-organisation elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-organisation\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrganisatie\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[organisation]\" id=\"form-field-organisation\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mailadres\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-tel elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tel\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefoon\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[tel]\" id=\"form-field-tel\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Alleen nummers en telefoontekens (#, -, *, enz.) worden geaccepteerd.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_1269414 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_1269414\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcqfHsqAAAAAJisYJpB3r3YoMpjEanXkFFvmt36\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Versturen<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9146df elementor-widget elementor-widget-image\" data-id=\"b9146df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-1024x683.jpg\" class=\"attachment-large size-large wp-image-40138\" alt=\"Servicemedewerkers Q-lite Baarle\" srcset=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-1024x683.jpg 1024w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-512x341.jpg 512w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-768x512.jpg 768w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-1536x1024.jpg 1536w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-2048x1366.jpg 2048w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-360x240.jpg 360w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2022\/05\/IMG_8716-scaled-1-300x200.jpg 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8e97b62\" data-id=\"8e97b62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-22c5e54 block-primary dark elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22c5e54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-924b2db\" data-id=\"924b2db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01d9670 elementor-widget elementor-widget-heading\" data-id=\"01d9670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23ea286 elementor-widget elementor-widget-text-editor\" data-id=\"23ea286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOnze support-afdeling is op werkdagen telefonisch bereikbaar van 07:00 tot 17:00 op <a href=\"tel:+31883221030\">+31 88 322 10 30<\/a> of <a href=\"tel:+3214696962\">+32 14 69 69 62<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-308eeb0 elementor-widget elementor-widget-spacer\" data-id=\"308eeb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3440af elementor-widget elementor-widget-heading\" data-id=\"d3440af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hulp op afstand<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a31f0bf elementor-widget elementor-widget-image\" data-id=\"a31f0bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-1024x683.jpg\" class=\"attachment-large size-large wp-image-7704\" alt=\"support medewerker\" srcset=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-1024x683.jpg 1024w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-512x341.jpg 512w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-768x512.jpg 768w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-1536x1024.jpg 1536w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-360x240.jpg 360w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2-300x200.jpg 300w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2018\/12\/servicedesk-crop-2.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c48e519 elementor-widget elementor-widget-text-editor\" data-id=\"c48e519\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ons supportteam is er ook om je van op afstand te helpen. Download <strong>Q-lite Assistance<\/strong> via onderstaande knop. Afhankelijk van de webbrowser krijg je de vraag om het gedownloade bestand op te slaan op een locatie naar keuze of om het meteen uit te voeren.<\/p><p><em>Let op: dit werkt enkel in Windows.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7985617 elementor-widget elementor-widget-button\" data-id=\"7985617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/get.teamviewer.com\/qlite\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Q-lite Assistance<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edfb766 elementor-widget elementor-widget-text-editor\" data-id=\"edfb766\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voer het bestand uit en geef de servicemedewerker het<strong> ID-nummer<\/strong> dat je in het venster van Q-lite Assistance leest. Onze servicemedewerker kan nu een verbinding maken met je computer en de controle hiervan overnemen. De oplossing is nabij!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8979999 elementor-widget elementor-widget-image\" data-id=\"8979999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"272\" height=\"453\" src=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2019\/01\/qs.png\" class=\"attachment-large size-large wp-image-8486\" alt=\"Q-lite assistance inlogscherm\" srcset=\"https:\/\/www.q-lite.com\/wp-content\/uploads\/2019\/01\/qs.png 272w, https:\/\/www.q-lite.com\/wp-content\/uploads\/2019\/01\/qs-180x300.png 180w\" sizes=\"(max-width: 272px) 100vw, 272px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Neem contact op met onze support-afdeling.<\/p>\n","protected":false},"author":1,"featured_media":7704,"parent":6,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"markt":[],"class_list":["post-44079","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Nood aan service of technisch onderhoud? | Q-lite<\/title>\n<meta name=\"description\" content=\"Maak melding via het ticketformulier. 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